Meta Official Tech Partner · Retail

OMNICHANNEL RETAIL PLATFORM

Bridge In-Store & Online Retail Sales
with WhatsApp API

Empower retail stores, apparel chains, electronics outlets, and department stores with Online-to-Offline (O2O) customer journeys, in-store QR loyalty registration, flash sale broadcasts, and personal shopper assistance.

Get Verified Leads Chat on WhatsApp

Meta Official Tech Partner

Green Tick Verified Setup

99.99% Guaranteed Uptime

⚡ LIVE DEMO

Type here to test Live!

HelloBotz Retail Concierge

Online • Official Meta Partner

Hi, is the Classic Leather Jacket in size M available at your Phoenix Mall store?

04:08 AM ✓✓

Hello Varun! 🧥 Yes, we have 2 pieces in Size M at Phoenix Mall! We can hold it for you for 24 hours.

Would you like us to reserve it, or have it delivered to your home today?

04:09 AM

Hold at Store (24 Hours)

04:10 AM ✓✓

✓ Reserved! Your reservation pass #PHX-482 is active until tomorrow 8 PM. Store associate Meena will assist you at the billing desk.

04:11 AM

Tap a topic or type below:

4.8x Higher Retail Store Footfalls

Trusted by leading Retail enterprises & fast-growing brands

4.8x

Store Footfall

Driven by targeted weekend WhatsApp promos

35%

Higher Basket Value

When clients chat with store associates

92%

Loyalty Adoption

Via frictionless 1-tap WhatsApp signup

Faster Inventory Turnover

Flash broadcasts for end-of-season clearance

ENTERPRISE CONVERSATIONAL ARCHITECTURE

End-to-End WhatsApp Infrastructure for Retail

Pre-integrated with official Meta Cloud APIs, secure 256-bit webhook pipelines, and automated CRM sync built for 99.99% uptime.

WhatsApp Business API for Retail & Store Chains | HelloBotz Architecture Overview - HelloBotz

PROVEN CONVERSATIONAL USE CASES

Automate, Engage & Scale with WhatsApp

Discover high-impact WhatsApp automation workflows designed specifically for Retail.

Click-and-Collect & In-Store Reserve - HelloBotz

HelloBotz · O2O Commerce

HelloBotz AI Engine · Click-and-Collect & In-Store Reserve

Looking to try before you buy? Reserve your size at our nearest retail store:

Reserve Size M

Check Nearby Stores

04:11 AM

Reserve Size M 04:11 AM

O2O Commerce

Click-and-Collect & In-Store Reserve

Allow shoppers to check store inventory on WhatsApp, reserve garments in their size, and collect at their nearest physical retail outlet.

Check real-time stock across multiple city stores.
Hold items for 24-48 hours with digital reservation tokens.
Increases store walk-ins and impulse upselling.

HelloBotz · In-Store Loyalty

HelloBotz AI Engine · Frictionless QR Loyalty Cards & Reward Points

Welcome to Luxe Club! You have 850 Reward Points (Value: ₹850). Apply points on today's bill?

Redeem ₹850 Now

Save for Later

04:11 AM

Redeem ₹850 Now 04:11 AM

In-Store Loyalty

Frictionless QR Loyalty Cards & Reward Points

Replace physical plastic loyalty cards and lengthy paper forms. Customers scan a counter QR code to view their reward points and redeem discounts instantly.

1-tap mobile number registration directly in chat.
Automated reward points balance balance updates after each billing.
Exclusive member-only discounts and early access sales.

Virtual Personal Shopper & Video Consultations - HelloBotz

HelloBotz · Personal Shopper

HelloBotz AI Engine · Virtual Personal Shopper & Video Consultations

Hi Neha, Stylist Pooja has picked 3 dresses matching your preferences:

View Styling Video

Order for Home Trial

04:11 AM

View Styling Video 04:11 AM

Personal Shopper

Virtual Personal Shopper & Video Consultations

Connect high-spending VIP customers with in-store personal stylists who share photos, style advice, and video walkthroughs on WhatsApp.

Multi-agent shared team inbox for in-store staff.
Send payment links and arrange home delivery directly from chat.
Builds lifelong personal relationships with luxury clients.

End-of-Season Clearance & Flash Broadcasts - HelloBotz

HelloBotz · Flash Sales

HelloBotz AI Engine · End-of-Season Clearance & Flash Broadcasts

🔥 48-Hour Weekend Flash Sale: Flat 40% OFF across all stores. Show this WhatsApp pass at checkout:

View Nearest Store

Shop Online Instead

04:11 AM

View Nearest Store 04:11 AM

Flash Sales

End-of-Season Clearance & Flash Broadcasts

Broadcast seasonal clearance sales, flat 50% discount weekends, and exclusive new arrival previews with 98% open rates.

Segment shoppers by preferred categories (menswear, footwear, kids).
Include barcode / voucher code for instant cashier scanning.
Track exact in-store revenue generated per broadcast.

HELLOBOTZ JOURNEY FLOW

End-to-End WhatsApp Automation Pipeline

From omnichannel discovery to instant qualification and long-term retention, see how HelloBotz powers the complete lifecycle.

QR / Ad Touchpoint

Customer scans checkout QR code or clicks Instagram ad to join retail loyalty club.

Step 01 · Ingestion

Inventory & Styling

Shopper checks product availability at nearest store or books personal styling session.

Step 02 · Product Engagement

In-Store Purchase

Shopper visits store, redeems loyalty points via WhatsApp barcode, and completes checkout.

Step 03 · Store Fulfillment

Post-Purchase Loyalty

Digital receipt delivered; reward points updated; targeted replenishment offers dispatched.

Step 04 · Lifetime Retention

WHY CHOOSE HELLOBOTZ

Tailored Solutions for Your Business Needs

Enterprise-grade infrastructure, native multi-channel integrations, and purpose-built tools to maximize ROI.

Retail POS & ERP Sync

Integrates with Ginesys, Logic ERP, SAP Retail, Microsoft Dynamics, and Shopify POS.

In-Store Barcode Scanner

Cashiers scan customer WhatsApp vouchers directly from mobile screens at checkout.

Store-Level Routing

Route customer inquiries to the staff at the nearest retail outlet based on GPS.

Paperless E-Bills

Send digital GST tax invoices directly to customer WhatsApp, saving paper and printing costs.

Staff Incentive Tracking

Track which sales associate closed the sale on WhatsApp for commission attribution.

Feedback & Returns

Automate hassle-free exchange and return requests directly through conversational chat.

FREQUENTLY ASKED QUESTIONS

Got Questions? We’ve Got Answers!

Everything you need to know about setting up and scaling WhatsApp messaging for your team.

Can customers check in-store stock availability on WhatsApp?

Yes. By integrating your retail inventory system or ERP, customers can select their nearest branch and check if a specific size or color is available.

How does the digital e-receipt feature work?

At checkout, the cashier enters the customer’s phone number. Your POS triggers an API call to HelloBotz, delivering a compliant digital tax invoice on WhatsApp instantly.

Can store associates chat with customers from one verified business number?

Yes. With HelloBotz’s Shared Team Inbox, store managers across all branch locations can chat with customers, share product photos, and process orders collaboratively.

How can we replace physical plastic loyalty cards with WhatsApp?

Customers simply scan a QR code at your checkout counter. Their profile is instantly created, and their loyalty points balance is accessible anytime via WhatsApp.

Revolutionize Your Retail Chain with HelloBotz

Drive footfalls, automate digital e-receipts, and connect store associates with VIP shoppers on WhatsApp.

Chat on WhatsApp

⚡

Live in 24 Hours

Official Meta WhatsApp Business API activation, verified green tick assistance, and dedicated support.

Bridge In-Store & Online Retail Sales
with WhatsApp API

End-to-End WhatsApp Infrastructure for Retail