HelloBotz Telegram Bot Automation — Automate Your Telegram Customer Chats
Connect your Telegram bot for business, create quick message templates with buttons, set up a Telegram chatbot for automatic replies, and track every broadcast with our Telegram automation platform.
Powerful Telegram Bot Automation Features Made Simple
Here is everything you can set up to manage your customer conversations in real-time.
Easy Account Setup
Connect your Telegram business account instantly with just a single copy-paste step. No coding needed — connect your Telegram automation platform and go live in minutes.
- Connect using standard BotFather API token in seconds
- No coding or server configuration needed to go live
- Secure webhook routing with 99.9% uptime SLA
Messages with Quick Buttons
Write answers that include clickable buttons so your customers can reply or visit links in one tap.
- Inline URL buttons, callback query buttons, and web app links
- Guide users through interactive self-service support flows
- Drastically reduce agent workload with 1-tap navigation
Word Detection Rules
Tell your account to automatically send specific answers whenever a customer types words like 'price' or 'help'.
- Match exact keywords, phrases, or AI intent triggers
- Deliver instant pricing cards, catalogs, and documentation
- Fallback cleanly to human agents when complex queries arise
Real-Time Message Logs
Keep track of all sent, delivered, and read messages in a simple list view.
- Full audit trail of customer interactions and response times
- Monitor broadcast delivery rates across channels and groups
- Filter by user, date, trigger rule, and resolution status
Start in 4 Easy Steps
No complicated codes or technical steps. Just connect and go.
Link Your Chat
Enter your Telegram account link details to connect your chat securely in one second.
Choose Reply Words
Pick key words that customers often ask (like 'price', 'delivery') so your chat knows what to answer.
Create Answers
Type out your answer messages and add helpful quick buttons for customers to click.
Start Answering
Your chat assistant is ready! It will automatically reply to customer questions 24 hours a day.
Built for High-Volume Telegram Broadcast Platform — Channels & Groups
Scale broadcasts to hundreds of thousands of subscribers with zero per-message fees.
Unlimited Telegram Broadcasts
Send marketing announcements, exclusive flash sales, and newsletters to unlimited channel subscribers with zero per-message fees.
Interactive Inline Keyboards
Design rich multi-row button menus, external web link buttons, and dynamic callback actions that let subscribers self-serve instantly.
Keyword Auto-Responders
Set automated answers for frequently asked questions, product catalogs, service pricing, and customer onboarding triggers.
Group & Channel Moderation
Automatically welcome new community members, prevent spam links, and maintain clean discussion spaces across multiple groups.
Multi-Agent Shared Inbox
Assign customer inquiries across support reps, tag conversations, add internal notes, and maintain response speed metrics.
Telegram CRM Integration & Webhooks
Stream Telegram leads and customer profiles into HubSpot, Zoho, Google Sheets, or custom backend endpoints via instant webhooks.
How to Create Your Telegram Bot in 2 Minutes
Follow these 3 simple steps to generate your free Bot token from Telegram.
Message @BotFather
Open Telegram, search for the verified @BotFather bot, and press Start or send the command:
Name Your Bot
Give your bot a friendly display name (e.g. Acme Support) and a unique username ending in 'bot' (e.g. acme_support_bot).
Paste Token in HelloBotz
BotFather will reply with your HTTP API token. Copy this key, paste it into your HelloBotz Channel Settings, and your bot is live!
Frequently Asked Questions
Everything you need to know about Telegram automation with HelloBotz.
