WhatsApp Call Agent

Automate Voice Calls with AI Call Agents

Configure custom voice bots to answer customer calls, run automated AI support prompts, trigger live API actions during conversations, and handle call handovers seamlessly.

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Welcome greetings

Prompt instruction training

Speech function actions

PLATFORM FEATURES

Voice Agent Capabilities

Core WhatsApp voice calling features supported in your configuration panel.

AI Knowledge Training

Train your voice agent with system instructions and custom prompts to answer client inquiries contextually.

💡 Example: Restaurant agent answering menu availability and reservations.

Voice & Speech Engines

Integrate ElevenLabs and OpenAI voices to convert client speech to text and read back natural vocal replies.

💡 Example: Converting incoming calls to text and speaking responses back.

API Function Triggers

Trigger REST APIs when keywords are spoken, collecting required parameter inputs automatically.

💡 Example: Triggering order status check when customer says 'status'.

Call Logging & Audio Transcripts

Access full audio playback and transcripts of all completed calls directly within your analytics dashboard.

💡 Example: Reviewing customer tone and AI answers post-call.

Human Escalation

Transfer callers to human phone numbers when the bot encounters unresolvable edge cases.

💡 Example: Forwarding to a human specialist when caller requests an agent.

24/7 Availability

Never miss an inbound phone call again. AI voice agents answer in under 2 seconds, day or night.

💡 Example: Handling nighttime lead inquiries while your sales team sleeps.

FAQs

Frequently Asked Questions

Common queries about AI voice calling setup, speech engines, and phone numbers.

The call agent uses Gemini and OpenAI models configured via your API key inside the backend settings.

You can map triggers to active keyword sets. When client speech matches a keyword, the bot calls the defined API endpoint, passes parameters, and speaks the response context.

Yes. All conversations are recorded, and full speech-to-text transcripts are saved inside the call history logs dashboard.

Upgrade to AI Voice Calling

Automate customer voice phone calls with natural, context-aware AI agents in minutes.

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